F.A.Q.
Everything you ever wanted to know about us.
What Does Attic Salt Mean?
Attic salt (noun), meaning a pointed and delicate wit. You'll find we're smart, funny, kinda sweary, and a little sarcastic. We're not for everyone, and we're okay with that!
Shopping Online
For assistance with placing an order, or an order in process, please contact our Customer service department at [email protected]. We currently accept MasterCard, Visa, American Express, and Discover Card for all orders. All payments are in US funds only. At this time, we only offer and accept gift cards through our physical stores. Click here to view our complete Payment policies
When Will My Order Arrive?
Orders typically process in 2-4 business days (weekdays), and arrive within 4-5 business days after shipment. Exceptions to this include peak times (December), where processing and transit may each take several business days. Once your order has shipped, you will receive an email with tracking information. It is normal for tracking to take 24 hours to update with the carrier. Click here to view our complete Shipping policy
Returns & Exchanges
We offer a 30-day money back guarantee. If you are not completely satisfied, return your items to your nearest Attic Salt store. You can also return your items by mail. Contact our Customer Service department at [email protected] Some items, such as clearance merchandise, collectibles, and body jewelry are non-returnable. Please read below for full details of our entire Return Policy. Click here to view our complete Return policies
Special Taxes & Fees
States and localities may impose certain taxes and fees which we are obligated by law to collect at time of sale. Including:
- Colorado (Colo. Rev. Stat. § 43-4-218) which imposes a $0.27 retail delivery fee on each sale made to a delivery address within the State. This fee is intended to offset the impact of increased delivery vehicles on the roads, and is non-refundable by law.
Data Privacy
We at Fuego Holdings L.L.C. know that our users care about how your personal information is used and shared, and we take your privacy very seriously. You should be confident that your data is safe and secure with us, and that we use it solely to offer you a better and more personalized shopping experience. Click here to view our complete Privacy Policy
